92/100
#52 nationally
Mercy Medical Ctr
271 Carew Street, Springfield, MA 01104 · (413) 748-9000
Charges close to what care is actually paid for
For every $1 of care Medicare actually paid for here, Mercy Medical Ctr billed $2.27 in list charges. That gap does not change a Medicare patient's bill — but it is where an uninsured or out-of-network bill starts.
- Charge-to-payment
- 2.3x
- volume-weighted across all its priced work
- Procedures priced
- 69
- inpatient and outpatient combined
- Rank in MA
- #19
- lower markup ranks higher
- CMS quality stars
- 2/5
- shown for context, not in the grade
How this grade was reached
Each component is scored against every other U.S. hospital in the same federal files, so the grade is a position in the country, not a pass mark we invented.
Better than 88% of U.S. hospitals.
Better than 95% of U.S. hospitals.
Better than 93% of U.S. hospitals.
Better than 93% of U.S. hospitals.
What this hospital treats most
The ten procedures it billed Medicare for most often, with its charge beside the national middle.
| Procedure | Patients | Charged | Actually paid | vs national |
|---|---|---|---|---|
|
Comprehensive Observation Services
APC 8011 · Hospital outpatient visit |
394 | $8,645 | $2,924 | -56% |
|
Level 2 Upper GI Procedures
APC 5302 · Hospital outpatient visit |
180 | $3,917 | $2,025 | -67% |
|
Level 5 Urology and Related Services
APC 5375 · Hospital outpatient visit |
142 | $13,262 | $5,528 | -52% |
|
Level 2 Excision/ Biopsy/ Incision and Drainage
APC 5072 · Hospital outpatient visit |
129 | $4,735 | $1,724 | -53% |
|
Sepsis (severe)
MS-DRG 871 · Inpatient stay |
117 | $33,720 | $16,508 | -48% |
|
Heart Failure (severe)
MS-DRG 291 · Inpatient stay |
107 | $23,982 | $11,078 | -45% |
|
Level 4 Musculoskeletal Procedures
APC 5114 · Hospital outpatient visit |
95 | $18,733 | $7,621 | -53% |
|
Level 4 Urology and Related Services
APC 5374 · Hospital outpatient visit |
82 | $8,856 | $3,744 | -57% |
|
Level 3 Musculoskeletal Procedures
APC 5113 · Hospital outpatient visit |
75 | $8,660 | $3,476 | -58% |
|
Level 1 Laparoscopy and Related Services
APC 5361 · Hospital outpatient visit |
75 | $15,483 | $6,131 | -56% |
Where its charges run furthest above the national middle
Only procedures it performed at least eleven times, so a single unusual case cannot produce the headline.
| Procedure | Charged | Actually paid | vs national |
|---|---|---|---|
|
Respiratory Infection (with complications)
MS-DRG 178 · Inpatient stay |
$35,966 | $11,914 | -3% |
|
Level 4 Airway Endoscopy
APC 5154 · Hospital outpatient visit |
$19,555 | $4,022 | -14% |
|
Level 3 Urology and Related Services
APC 5373 · Hospital outpatient visit |
$9,551 | $1,986 | -26% |
|
Urinary Tract Infection (severe)
MS-DRG 689 · Inpatient stay |
$27,698 | $10,458 | -32% |
|
Fluid and Electrolyte Disorder (without major complications)
MS-DRG 641 · Inpatient stay |
$20,376 | $7,172 | -33% |
|
Stroke (severe)
MS-DRG 064 · Inpatient stay |
$50,724 | $21,840 | -34% |
|
Level 6 Musculoskeletal Procedures
APC 5116 · Hospital outpatient visit |
$49,512 | $19,966 | -40% |
|
Level 2 Pacemaker and Similar Procedures
APC 5222 · Hospital outpatient visit |
$22,341 | $9,120 | -41% |
Where it charges least relative to everyone else
| Procedure | Charged | Actually paid | vs national |
|---|---|---|---|
|
Level 2 Vascular Procedures
APC 5182 · Hospital outpatient visit |
$2,678 | $1,720 | -69% |
|
Level 1 Endovascular Procedures
APC 5191 · Hospital outpatient visit |
$8,319 | $3,505 | -67% |
|
Level 2 Upper GI Procedures
APC 5302 · Hospital outpatient visit |
$3,917 | $2,025 | -67% |
|
Heart Attack (with complications)
MS-DRG 281 · Inpatient stay |
$14,735 | $7,214 | -66% |
|
Heart Attack (severe)
MS-DRG 280 · Inpatient stay |
$20,872 | $12,369 | -66% |
|
Level 1 Abdominal/peritoneal/biliary and Related Procedures
APC 5341 · Hospital outpatient visit |
$8,189 | $3,716 | -65% |
|
Cirrhosis and Alcoholic Hepatitis with Major Complications
MS-DRG 432 · Inpatient stay |
$28,475 | $16,656 | -64% |
|
Diabetes (with complications)
MS-DRG 638 · Inpatient stay |
$12,413 | $8,063 | -64% |
What this page cannot tell you
- It is not your bill. These are averages across Medicare patients. What you pay depends on your insurance, your plan's negotiated rate and your own case.
- It is not a quality rating. A hospital with a high markup may be excellent, and one with a low markup may not be. We checked: across every U.S. hospital, markup and the CMS quality star rating barely move together.
- A charge is not a cost. Hospitals do not collect their list charges from insured patients. The number matters because it is the opening figure on an uninsured or out-of-network bill.
- Ask for the real number. Every U.S. hospital must publish a machine-readable price file and give you a written good-faith estimate on request.