52/100
#1,203 nationally
Sentara Norfolk General Hospital
600 Gresham Dr, Norfolk, VA 23507 · (757) 388-3000
Charges well above the national norm
For every $1 of care Medicare actually paid for here, Sentara Norfolk General Hospital billed $4.13 in list charges. That gap does not change a Medicare patient's bill — but it is where an uninsured or out-of-network bill starts.
- Charge-to-payment
- 4.1x
- volume-weighted across all its priced work
- Procedures priced
- 189
- inpatient and outpatient combined
- Rank in VA
- #33
- lower markup ranks higher
- CMS quality stars
- 4/5
- shown for context, not in the grade
How this grade was reached
Each component is scored against every other U.S. hospital in the same federal files, so the grade is a position in the country, not a pass mark we invented.
Better than 54% of U.S. hospitals.
Better than 54% of U.S. hospitals.
Better than 47% of U.S. hospitals.
Better than 50% of U.S. hospitals.
What this hospital treats most
The ten procedures it billed Medicare for most often, with its charge beside the national middle.
| Procedure | Patients | Charged | Actually paid | vs national |
|---|---|---|---|---|
|
Level 1 Endovascular Procedures
APC 5191 · Hospital outpatient visit |
525 | $31,169 | $2,794 | +24% |
|
Level 3 Electrophysiologic Procedures
APC 5213 · Hospital outpatient visit |
461 | $89,697 | $20,243 | -32% |
|
Level 2 Excision/ Biopsy/ Incision and Drainage
APC 5072 · Hospital outpatient visit |
374 | $15,572 | $1,390 | +54% |
|
Level 3 Endovascular Procedures
APC 5193 · Hospital outpatient visit |
338 | $63,558 | $9,397 | -6% |
|
Sepsis (severe)
MS-DRG 871 · Inpatient stay |
315 | $87,872 | $21,522 | +35% |
|
Percutaneous and Other Intracardiac Procedures without Major Complications
MS-DRG 274 · Inpatient stay |
303 | $70,024 | $27,465 | -44% |
|
Level 3 Vascular Procedures
APC 5183 · Hospital outpatient visit |
298 | $20,127 | $2,680 | +5% |
|
Heart Failure (severe)
MS-DRG 291 · Inpatient stay |
251 | $50,754 | $14,058 | +17% |
|
Level 2 Upper GI Procedures
APC 5302 · Hospital outpatient visit |
235 | $9,672 | $1,600 | -18% |
|
Level 4 Urology and Related Services
APC 5374 · Hospital outpatient visit |
212 | $22,660 | $3,022 | +10% |
Where its charges run furthest above the national middle
Only procedures it performed at least eleven times, so a single unusual case cannot produce the headline.
| Procedure | Charged | Actually paid | vs national |
|---|---|---|---|
|
Level 2 Urology and Related Services
APC 5372 · Hospital outpatient visit |
$6,357 | $594 | +103% |
|
Level 1 Intraocular Procedures
APC 5491 · Hospital outpatient visit |
$21,697 | $1,981 | +85% |
|
Red Blood Cell Disorders with Major Complications
MS-DRG 811 · Inpatient stay |
$96,933 | $25,278 | +72% |
|
Level 1 Nerve Procedures
APC 5431 · Hospital outpatient visit |
$19,113 | $1,500 | +68% |
|
Level 3 Excision/ Biopsy/ Incision and Drainage
APC 5073 · Hospital outpatient visit |
$29,441 | $2,424 | +66% |
|
Level 3 Airway Endoscopy
APC 5153 · Hospital outpatient visit |
$18,158 | $1,442 | +59% |
|
Peripheral Vascular Disorders with Major Complications
MS-DRG 299 · Inpatient stay |
$105,245 | $18,123 | +56% |
|
Level 2 Excision/ Biopsy/ Incision and Drainage
APC 5072 · Hospital outpatient visit |
$15,572 | $1,390 | +54% |
Where it charges least relative to everyone else
| Procedure | Charged | Actually paid | vs national |
|---|---|---|---|
|
Concomitant Left Atrial Appendage Closure and Cardiac Ablation
MS-DRG 317 · Inpatient stay |
$151,368 | $50,643 | -57% |
|
Percutaneous and Other Intracardiac Procedures without Major Complications
MS-DRG 274 · Inpatient stay |
$70,024 | $27,465 | -44% |
|
Endocrine Disorders with Complications
MS-DRG 644 · Inpatient stay |
$22,837 | $11,105 | -41% |
|
Level 2 Icd and Similar Procedures
APC 5232 · Hospital outpatient visit |
$90,250 | $27,325 | -39% |
|
Percutaneous and Other Intracardiac Procedures with Major Complications
MS-DRG 273 · Inpatient stay |
$116,731 | $35,657 | -37% |
|
Nervous System Neoplasms with Major Complications
MS-DRG 054 · Inpatient stay |
$41,689 | $14,880 | -37% |
|
Endovascular Cardiac Valve Replacement and Supplement Procedures without Major
MS-DRG 267 · Inpatient stay |
$120,378 | $39,611 | -36% |
|
Cirrhosis and Alcoholic Hepatitis with Major Complications
MS-DRG 432 · Inpatient stay |
$50,959 | $17,875 | -36% |
What this page cannot tell you
- It is not your bill. These are averages across Medicare patients. What you pay depends on your insurance, your plan's negotiated rate and your own case.
- It is not a quality rating. A hospital with a high markup may be excellent, and one with a low markup may not be. We checked: across every U.S. hospital, markup and the CMS quality star rating barely move together.
- A charge is not a cost. Hospitals do not collect their list charges from insured patients. The number matters because it is the opening figure on an uninsured or out-of-network bill.
- Ask for the real number. Every U.S. hospital must publish a machine-readable price file and give you a written good-faith estimate on request.